Shipping Policy

Shipping Partners

Indian Art Villa uses reliable international courier partners to ensure safe and timely delivery of your order.

Order Processing & Dispatch

Orders are typically dispatched within 24–48 business hours, as per IST.
Since our products are handcrafted, dispatch may take longer in certain cases depending on stock availability.

Estimated Delivery Time

Delivery timelines vary by destination country.
Typically, orders are delivered within 7–12 business days after dispatch.
Delivery timelines do not include weekends or public holidays and may vary due to customs or local courier delays.

Tracking Information

Once your order is shipped, tracking details will be shared via email.
You can also track your order through your account.

Customs, Duties & Taxes

International orders may be subject to custom duties, taxes, and import fees, which are not included in the product price.
These charges are determined by local customs authorities and must be paid by the customer.
Indian Art Villa is not responsible for delays caused due to customs clearance.

Delivery & Failed Attempts

If the recipient is unavailable, the courier may attempt re-delivery or hold the package.
If the order is returned to origin due to:

Failed delivery attempts
Incorrect/incomplete address
Non-payment of customs duties

👉 The customer will be responsible for reshipping charges.

Address Accuracy

Customers must ensure that all shipping details are complete and accurate.
Indian Art Villa is not responsible for delivery issues arising from incorrect or incomplete addresses.

Important Notes

Delivery timelines are estimates and not guaranteed.
Indian Art Villa is not liable for delays caused by:

Customs clearance
Natural disruptions
Courier-related issues

Contact Us

For any shipping-related queries, please contact:
📧 care1@indianartvilla.in